This Privacy Policy explains how ConceptPlug ("we", "us") collects and uses information when you use our website, API, WordPress plugin, and the tools available inside it (the "Service").
1. Information we collect
Account and billing (required)
- Email address and site URL when you activate ConceptPlug
- A randomly generated installation identifier, hashed license credential, credit balance, and usage records
- Marketing preference if you opt in during activation
Data used by AI features
When you run generate, design, or publish actions, we process the product briefs, images, and brand settings you submit in WordPress admin. This data is sent only when you initiate those actions.
Optional telemetry (opt-in only, off by default)
If you enable "Share anonymous usage statistics" in ConceptPlug → Settings, we may collect:
- Feature names used (e.g. wizard started, image design mode)
- Counts, timings, success/error types, SEO scores (numbers only)
- Plugin, WordPress, and WooCommerce version numbers
We do not collect product names, descriptions, images, prompts, or other store content in telemetry. You can disable telemetry anytime in plugin settings.
2. How we use information
- Provide and maintain the Service
- Bill credits and prevent abuse
- Improve product quality (only with opt-in telemetry)
- Send product updates if you opted in to marketing
3. Data retention
Account and billing records are retained as long as your account is active and as required for legal or accounting purposes. Telemetry data is aggregated for analytics.
4. Third parties
OpenRouter processes the product text, images, and brand settings you submit when you request an AI feature. Resend processes your email address and activation email so we can deliver the one-time verification link. Their handling of data is also governed by their own privacy terms.
5. Your choices
- Disable optional telemetry in ConceptPlug → Settings → Privacy
- Contact us to request account data export or deletion where applicable
6. Security
We use industry-standard measures to protect data in transit (HTTPS) and at rest. No method of transmission is 100% secure.
7. Children
The Service is not directed to children under 13.
8. Changes
We may update this policy. Material changes will be reflected on this page with an updated date.
9. Contact
Privacy questions: hello@conceptplug.com